Job Purpose Summary: Achieve3000 Professional Services Managers provide professional learning services and overarching supports to clients who purchase Professional Services specifically around Achieve3000 web-based literacy solutions.

Territory:  Atlanta Area 

Key Responsibilities and Accountabilities

• Consult with District on executing a detailed implementation plan
• Facilitate the creation of custom integration plans and curriculum alignment
• Coordinate district-wide initiatives, build internal district capacity, and scale for rapid student growth
• Develop a relationship with and serve as the primary liaison between Achieve3000 and the partner district
• Communicate regularly with school and district leadership; Listen to customers, identify barriers to implementation, provide suggestions to resolve challenges and respond promptly to all stake holders’ needs
• Collaborate with school and district leaders to develop implementation timelines and on-going action plans
• Organize and Conduct high-level leadership meetings
• Ensure a coordinated launch and implementation across schools and grades
• Plan and deliver professional learning services, manage deliverables and all aspects of ongoing customer support
• Provide high quality onsite and online professional learning workshops, classroom modeling and/or individual action-based consulting sessions for teachers, parents, school administrators and district personnel
• Facilitate district, principal and coach awareness sessions
• Collaborate closely with Achieve3000 Scheduling Coordinators in securing and scheduling customer appointments
• Monitor usage and progress by analyzing various program data and provide action plans as needed
• Prepare, collect, analyze and present key data both at the site level and district level
• Develop data-driven action plans
• Communicate effectively with internal teams such as business managers, professional services managers, scheduling coordinators, sales/renewals and marketing
• Maintain accurate service records and complete all required documentations
• Direct internal resources to meet customer requests as needed
• Provide ongoing status reporting to Achieve3000account management and leadership teams
• Other duties as required

Required Experience and Knowledge

Education:

BA or Master’s degree in education or related field

Experience:

• A minimum of 3 years of teaching experience
• At least 3 years of experience delivering professional learning sessions and knowledge of adult learning
• Experience with delivering Achieve3000 professional development and training with demonstrated ability to handle more complex / strategic customers
• Demonstrated ability to influence others
• Strong presentation and facilitation skills and previous experience training with technology products
• Excellent written and extraordinary oral communication skills
• Previous project management experience and excellent project management skills
• Excellent organizational skills with the ability to handle multiple tasks simultaneously
• Outstanding interpersonal skills and ability to build strong relationships with teachers and administrators
• Ability to be flexible and able to adapt to the immediate or unforeseen challenges
• Superb computer skills, particularly MS Word, PowerPoint, and Adobe Acrobat Reader
• Ability to travel to assigned schools in the region/nationally and to be able to plan, book and handle a busy travel schedule during peak times