Job Openings >> Professional Services Manager, Bakersfield, CA
Professional Services Manager, Bakersfield, CA
Title:Professional Services Manager, Bakersfield, CA
Department:Professional Services

Job Purpose Summary: Achieve3000 Professional Services Managers provide professional learning services and overarching supports to clients who purchase Professional Services specifically around Achieve3000 web-based literacy solutions.

Territory:  Bakersfield, CA

Key Responsibilities and Accountabilities

  • Consult with District on executing a detailed implementation plan
  • Facilitate the creation of custom integration plans and curriculum alignment
  • Coordinate district-wide initiatives, build internal district capacity, and scale for rapid student growth
  • Develop a relationship with and serve as the primary liaison between Achieve3000 and the partner district
  • Communicate regularly with school and district leadership; Listen to customers, identify barriers to implementation, provide suggestions to resolve challenges and respond promptly to all stake holders’ needs
  • Collaborate with school and district leaders to develop implementation timelines and on-going action plans
  • Organize and Conduct high-level leadership meetings
  • Ensure a coordinated launch and implementation across schools and grades
  • Plan and deliver professional learning services, manage deliverables and all aspects of ongoing customer support
  • Provide high quality onsite and online professional learning workshops, classroom modeling and/or individual action-based consulting sessions for teachers, parents, school administrators and district personnel
  • Facilitate district, principal and coach awareness sessions
  • Collaborate closely with Achieve3000 Scheduling Coordinators in securing and scheduling customer appointments
  • Monitor usage and progress by analyzing various program data and provide action plans as needed
  • Prepare, collect, analyze and present key data both at the site level and district level
  • Develop data-driven action plans
  • Communicate effectively with internal teams such as business managers, professional services managers, scheduling coordinators, sales/renewals and marketing
  • Maintain accurate service records and complete all required documentations
  • Direct internal resources to meet customer requests as needed
  • Provide ongoing status reporting to Achieve3000account management and leadership teams
  • Other duties as required

Required Experience and Knowledge


BA or Master’s degree in education or related field


  • A minimum of 3 years of teaching experience
  • At least 3 years of experience delivering professional learning sessions and knowledge of adult learning
  • Demonstrated ability to influence others
  • Strong presentation and facilitation skills and previous experience training with technology products
  • Excellent written and extraordinary oral communication skills
  • Excellent organizational skills with the ability to handle multiple tasks simultaneously
  • Outstanding interpersonal skills and ability to build strong relationships with teachers and administrators
  • Ability to be flexible and able to adapt to the immediate or unforeseen challenges
  • Superb computer skills, particularly MS Word, PowerPoint, and Adobe Acrobat Reader
  • Ability to travel to assigned schools in the region/nationally and to be able to plan, book and handle a busy travel schedule during peak times

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